Step 1:  FAQs.  Check our Frequently Asked Quesitons to see if your question is already answered there.

 

Step 2:  Video Training.  Check the Video Training area to see if there is a video that can help with your question.

 

Step 3:  Refund Requests.  We have a 30 day refund policy.  To ask for a refund, send us a support ticket here.  DO NOT file a PayPal or Alert Pay dispute as these damage our business and will result in your being banned from all our programs.

 

Step 4:  Cancelations.  To cancel your account, just login and click on [My Account] then [Preferences] and click on the [Cancel Account] link at the bottom.  If you are a pro member, you MUST ALSO login to PayPal or AlertPay and cancel your payment subscription with us.

 

Step 5:  Support Tickets.  If you question cannot be resolved using the steps above, you can send us a support ticket.